Privacy Policy

Stonesite Solutions (“Stonesite Solutions,” “we,” “us,” or “our”), a Texas company located in Dallas, Texas, respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and protect information when you:

  • Visit our website at https://stonesitesolutions.com and any subdomains (the “Website”);
  • Contact us via forms, email, phone, or other means;
  • Engage us as a client for website design, development, automation, marketing, or related services.

By using the Website or engaging our services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

1.1 Personal Information You Provide Directly

  • Name, email address, phone number, company name, job title, billing and payment information when you fill out contact forms, request a proposal, subscribe to updates, or become a client.
  • Any additional information you voluntarily submit (e.g., project details, brand assets, login credentials for third-party platforms you grant us access to).

 

1.2 Information Collected Automatically

  • IP address, browser type, device information, operating system, referring URLs, and pages viewed.
  • Cookies, pixel tags, web beacons, and similar technologies (see Section 5).

 

1.3 Information from Third-Party Sources

  • Analytics data from Google Analytics, Meta Pixel, LinkedIn Insight Tag, or similar services.
  • Information you authorize us to receive from platforms such as Google Ads, Facebook, Instagram, CRM systems, or email marketing providers when we manage campaigns or integrations on your behalf.

 

1.4 Client Hosting & Platform Management

If we host or manage a website, application, or integration for a client, we may process limited data such as:

  • Website backups, server logs, or error reports
    • Integration or API credentials you authorize
    • CRM or marketing platform data processed strictly for service delivery

We do not independently use, sell, or analyze data collected through client websites.

2. How We Use Your Information

2.1 To provide and improve our services (website design, automation systems, marketing campaigns, support, etc.).
2.2 To communicate with you, respond to inquiries, send proposals, invoices, and project updates.
2.3 To process payments and manage client accounts.
2.4 To send marketing communications (newsletters, case studies, offers) — you may opt out at any time.
2.5 To analyze Website usage and improve functionality, user experience, and content.
2.6 To detect, prevent, and address technical issues, fraud, or security threats.
2.7 To comply with legal obligations and enforce our rights.

3. Legal Bases for Processing (for users in the EU/UK or under similar laws)

3.1 Performance of a contract with you (client services).
3.2 Our legitimate interests (marketing, analytics, fraud prevention, improving services).
3.3 Your consent (where required, e.g., cookies and newsletters).
3.4 Compliance with legal obligations.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share information only in these circumstances:
4.1 Service Providers (subcontractors, hosting providers, payment processors (e.g., Stripe), email services (e.g., Mailgun, Resend), analytics providers, cloud storage, project management tools).
4.2 Professional Advisors (accountants, lawyers, insurers) under confidentiality obligations.
4.3 Business Transfers in the event of merger, acquisition, or sale of assets.
4.4 Legal Requirements when required by law, court order, or government authority.
4.5 With Your Consent or at your direction (e.g., when you ask us to connect your accounts to third-party platforms).

5. Cookies and Tracking Technologies

5.1 We use strictly necessary, performance/analytics, and marketing cookies.
5.2 You can control cookies through your browser settings and our cookie consent banner.
5.3 Disabling cookies may limit Website functionality.

5.4 Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) option. At this time, we do not respond to DNT signals due to lack of industry-wide standards.

6. Data Security

6.1 We implement reasonable administrative, technical, and physical safeguards to protect your information.
6.2 No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

7. Data Retention

7.1 We retain personal information only as long as necessary for the purposes described in this Policy or as required by law.
7.2 Client project data is retained for a reasonable period to provide support and comply with tax/accounting obligations (typically 7 years).

7.3 Website Analytics & Logs

Website analytics data, server logs, and security logs are generally retained for 12–24 months, unless needed for security, diagnostics, or legal reasons.

8. Your Rights and Choices

Depending on your location, you may have the right to:-

8.1 Access, correct, update, or delete your personal information.
8.2 Object to or restrict processing.
8.3 Withdraw consent where processing is based on consent.
8.4 Data portability.
8.5 Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at joshua@stonesitesolutions.com. We will respond within the timeframes required by applicable law.

9. Children’s Privacy

The Website and our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in the United States and other countries that may have different data protection laws. We use appropriate safeguards (such as Standard Contractual Clauses) when required.

11. California Privacy Rights (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act. Upon verifiable request, you may:

  • Know what personal information we have collected, used, or disclosed;
  • Delete your personal information;
  • Opt out of the “sale” of personal information (we do not sell data as defined under CCPA);
  • Non-discrimination for exercising your rights.

Submit requests to joshua@stonesitesolutions.com

12. Marketing Communications

We may send newsletters, updates, or promotional communications.
You may opt out at any time by:

For ad targeting/remarketing (e.g., Meta Ads, Google Ads), you may also adjust your preferences through:

  • Your social media ad settings
    • The Network Advertising Initiative (NAI) opt-out tools
    • The Digital Advertising Alliance (DAA) opt-out tools

We will honor all opt-out requests promptly.

13. SMS / Text Messaging Consent

By providing your phone number, you consent to receive SMS text messages from Stonesite Solutions related to customer support, appointment scheduling, and service follow-ups. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

These messages may be sent using automated technology.

14. Use of AI Tools

If we use artificial intelligence (AI) tools as part of our services—such as content generation, code suggestion, automation, or analytics—we only process client data:

  • In accordance with the tool provider’s privacy and security requirements
    • Without using your data to train third-party AI models, unless you explicitly authorize it
    • With access limited strictly to service delivery purposes

We do not use client data to train our internal systems without consent.

15. Changes to This Privacy Policy

We may update this Policy from time to time. The new version will be posted on this page with an updated “Last Updated” date. Continued use of the Website or services after changes constitutes acceptance.

Contact Us

Stonesite Solutions
Dallas, Texas, USA
Email: joshua@stonesitesolutions.com

Your trust is important to us. Thank you for choosing Stonesite Solutions.